UK automation studioTaking new projects

Bespoke AI automation for established service businesses

We connect the software you already use and build the workflows that handle the repetitive admin: enquiries, follow-ups, onboarding, document chasing and reporting. Each system is designed around one business.

Book a discovery call See example workflows

Based in the UK, working remotely with businesses across the country.

Who it is for

Typical admin problems in three trades we work with. Examples of the kind of work, not client results.

  • Accountancy practices

    Chasing clients for year end records by hand. Bank statements, receipts and answers arrive over weeks, and someone has to keep the list.

  • Estate agents

    Enquiries from portals, the website and the phone land in different inboxes. Viewings are booked late because nobody replied first.

  • Heat pump and solar installers

    Quote requests come in while the team is on site. Surveys, follow-ups and photos are tracked in a phone and a notebook.

01Examples

Example workflows

Four builds of the kind we scope for clients. Choose one and watch it run. Every step below is a real integration pattern; the names, figures and messages are sample data.

Illustrative examples with sample data. A real build is scoped to your tools, your rules and who needs to approve what.

Enquiry handling

A new email enquiry is read, the details are extracted, a CRM record is created, a reply goes out and the owner is told.

trigger: new emailruns in: n8ndata: sample

Demonstration, sample data Running

    02Services

    Work we take on

    Six places where admin usually piles up in a service business. These are examples of what a build can cover, never a fixed menu. Most projects start from one bottleneck you already know about.

    • Enquiry handling

      New enquiries from email, forms or your phone line are read, qualified and logged in your CRM, with a reply sent and the right person alerted in minutes.

      GmailClaudeHubSpotWhatsApp

    • Follow-ups

      Quotes, proposals and unanswered emails are chased on the schedule you set, and the chasing stops the moment someone replies.

      HubSpotGmailGoogle CalendarSlack

    • Client onboarding

      An accepted proposal triggers the welcome email, the project folder, the intake form and the kick-off booking, in the right order, every time.

      HubSpotNotionGoogle CalendarGmail

    • Document chasing

      Missing records, signatures and ID are requested, tracked and nudged until they arrive, with a live list of what is still outstanding for each client.

      Google SheetsClaudeGmailSlack

    • Reporting

      Figures from your accounts, CRM and job systems land in one plain summary each week or month, without anyone copying numbers between tabs.

      XeroQuickBooksClaudeGmail

    • Connecting software

      Data moves between the tools you already pay for, so nothing is typed twice and nothing falls between two systems that do not talk to each other.

      n8nAirtableXeroHubSpot

    03Process

    How a project runs

    Four stages from first conversation to a system you own. Anything consequential, such as sending money, contracts or a message to a customer, goes through a person until you decide otherwise.

    1. 01

      Discovery call

      A short call about where time goes in your business and which processes are worth automating first. If it is not a fit, we say so on the call.

    2. 02

      Scoped proposal

      A written scope: the workflow step by step, the tools it touches, what is included, a price for the build and the ongoing software costs, before anything starts.

    3. 03

      Build and test

      Built in n8n with Claude and the APIs of your tools, then tested against real-world edge cases: missing fields, duplicates, failed sends, odd formats.

    4. 04

      Handover and support

      Documentation, a walkthrough and a support arrangement if you want one. The workflows run in your accounts, so you own the system from day one.

    04Founder

    Who you work with

    ZeroTouch Studio is run by Zach Gravenor. Zach spent about ten years in commercial mechanical and plumbing installation, including supervising a team of around 30 on a Ministry of Defence project in the Falkland Islands. He now builds the automations that take admin off service businesses.

    Zach Gravenor, founder

    05Tools

    Tools we build with and connect

    Workflows run in n8n, with Claude for the reading, drafting and classifying steps, connected to the software you already use through its API or native integration. Also Microsoft 365, GoHighLevel and most tools with an API.

    • n8n
    • Claude
    • Gmail
    • Google Sheets
    • Google Calendar
    • HubSpot
    • Xero
    • QuickBooks
    • Slack
    • WhatsApp
    • Twilio
    • ElevenLabs
    • Calendly
    • Notion
    • Airtable

    Tools we work with, shown as possible integrations. They are not clients, partners or certifications. Product names and logos are trademarks of their owners.

    06FAQ

    Questions before you book

    The things most owners ask on a first call. If yours is not here, bring it to the call.

    What does a project cost?
    Every build is quoted on its scope. After the discovery call you get a written proposal with a price for the build and the recurring software costs, so you can decide before anything starts.
    How long does a build take?
    It depends on how many tools and steps are involved. The proposal gives a timeline for your project. Small, contained workflows with standard integrations are the quickest.
    What if I do not know what to automate?
    That is common. The discovery call is partly for this: we go through how work moves through your business and find the processes worth doing first. You do not need a technical brief.
    What happens if an automation fails?
    Every workflow is built with error handling and alerts, so you hear about a failure straight away and nothing fails silently. Consequential actions wait for a person to approve them.
    Do I need to change my software?
    Usually not. We connect what you already use through its API or native integration. If a tool cannot connect reliably, you hear about it in the proposal, not after you have paid.
    Who owns the system?
    You do. The workflows run in your own accounts with documentation and a walkthrough, so you are never tied to us to keep them running.

    07Contact

    Book a discovery call

    A short conversation about your business and where the admin builds up. It is not an audit and there is no implementation plan at the end of it, just a clear view of whether automation is worth pursuing and what we would scope first.

    • You already know the bottleneck. Bring the process. We talk through the tools involved and what a build would look like.
    • You want help finding the opportunities. Bring how a typical week runs. We look for the work that repeats and the gaps between systems.

    Online scheduling is coming soon

    Until it is live, email a line or two about your business and we will arrange a time.